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Charlie Turnbull, Founder

Charlie is the founder of Delishops and long time good egg in the SME food industry
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Recent Posts

How much should a Delicatessen or Farm Shop earn from its website?

Posted by Charlie Turnbull, Founder on Oct 13, 2020 12:08:00 PM

Ok, so you want a website. Do you know why?

Every expense you make has to do one (or more) of these three things:

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Finding new Revenue for Delicatessens and Farm Shops

Posted by Charlie Turnbull, Founder on Oct 6, 2020 12:07:00 PM

We all need new revenue – what is the best way to get it for an independent food retailer?

Independent food retailers -delis, farm shop, grocery stores, convenience stores – we all need new revenue and we need it now.

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The Power of Forward Orders to Farm Shops and Delicatessens

Posted by Charlie Turnbull, Founder on Sep 29, 2020 12:07:00 PM

Why your website needs to have Forward Ordering

Forward orders are opportunities to order and pay for something in advance on your website. There are so many reasons a Farm Shop or Delicatessen should enable forward orders - here are just a selection of what the better shops are doing:

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How far apart are Convenience Stores from Delicatessens and Farm Shops?

Posted by Charlie Turnbull, Founder on Sep 22, 2020 12:06:00 PM

Can Convenience stores become Premium Food Stores?

Convenience stores have a very different feel to Farm Shops and Delicatessens. The differences can be small, but the impact is significant. When looking to expand into the premium food market

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Why Duncan Hider is doing the right thing for Delicatessens and Farm Shops

Posted by Charlie Turnbull, Founder on Sep 15, 2020 12:06:00 PM

An Old Firm Breaking the Mould

Hider Foods is a third generation Food Wholesaler based in Hull. Duncan Hider is the current boss, a new(-ish) broom in an old warehouse. Hider Foods has had a number of challenges recently, as have every wholesaler in the last few years. The most significant was bringing on a new stock system to replace one that dated back to green screens.

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The Hider delishop Free eCommerce– a positive case study in going B2C by a wholesaler working WITH their Delicatessen and Farm Shop customers

Posted by Charlie Turnbull, Founder on Sep 8, 2020 12:05:00 PM

Here is a story that should be a warning to any wholesale business that is thinking of going B2C.

A few years ago a wine wholesale business which specialised in working with independent wine shops decided to offer its wine to consumers direct. Unfortunately, most of their wholesale customers dropped them like they were a hot brick. The wine wholesaler went bust. Everyone said going online B2C was a genius modern banking certainty until it broke that business.

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How you can get Hider Foods to cover the costs of your eCommerce

Posted by Charlie Turnbull, Founder on Sep 1, 2020 12:04:00 PM

Being online, it’s essential. But can you get someone else to pay for it?

The new eCommerce service by Hider Foods is as cost effective as it is revolutionary. Hider Foods are one of the biggest wholesalers in the independent food sector, selling over 100 brands from their premises in Hull. They have a turnover of over £20m. Maybe you already use them, they are a one-business Speciality & Fine Food Fair.

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How do you expand your Independent Delicatessen or Farm Shop, without putting money in you don’t have?

Posted by Charlie Turnbull, Founder on Aug 29, 2020 11:59:44 AM

Rent, rates, staff and stock are expensive.  What are the alternatives?

We’ve all heard it said that staying as we are is going backwards: expand or die.  But with Covid and Brexit and declining High Streets and the costs of employing people rising steadily, many of us don’t have the stomach for another shop.  

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Topics: Business Growth, eCommerce

7 tips to making your shop more green you haven’t thought of

Posted by Charlie Turnbull, Founder on Aug 29, 2020 11:58:32 AM

Use your website more cleverly, and walk more lightly on this planet

We need to be thinking about ways to improve our green footprints. It is not easy. Every green thing we do seems to be more expensive, and we need to protect your margins.

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Topics: Environment, Sales & Marketing

Can Delicatessens and Farm Shops afford NOT to be online?

Posted by Charlie Turnbull, Founder on Aug 15, 2020 5:55:21 PM

Everyone says you need to be online, but is it right for your independent deli or farm shop?

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